First-rate quality is a primary aim that Haixing persistently
pursues and perfect after service is a main approach to attain
such a goal. Once the products are sold, our after service
personnel sets about to carry out the preventative service
and maintenance plan. We will establish a complete sales file
for each user and specially designated personnel will regularly
return to visit users. The results of return visit will be
filed and constructive to propose suggestions and plans for
modification at the quality analysis meetings.
Any equipment sold by Haixing is given one-year free guarantee.
Within this period, our after service department will send
professional technicians to the customers' site at the first
time according to precedence order of customers' demands to
solve all problem arising from the production and use. Desiring
to provide more satisfactory service, we have set up after
service department and fittings supply department for our branch
offices throughout the country, aiming to offer more prompt
service and the fittings of original manufacturer at lower
price. Besides, the company has opened 24-hour service hot
line to give clients star-level service at
any time and any place.